Shipping & Payment Info

Shipping & Pickups

Currently we ship across Canada and the United States!
International shipping coming soon!

Canadian Orders .. We provide free shipping to all Canadian orders over $129 (before tax). All orders that don't meet the free shipping threshold will be required to pay a flat rate shipping fee of $19.

We ship using UPS + Canada Post regular parcel with tracking.
Delivery times vary from 2-7 business days for most locations.

United States Orders .. We provide free shipping to all the contiguous United States plus the District of Columbia, on orders over $299 (before tax). All orders that don't meet the free shipping threshold will be required to pay a flat rate shipping fee of $39. Please note, we do not cover any additional customs, duties, taxes or additional fees.

We ship using UPS regular parcel with tracking.
Delivery times vary from 3-10 business days for most locations.

We aim to process online orders in 72 hours. You will receive an email confirming that your order has been shipped. All tracking information will be provided in this email. Please note we mail during regular store hours, Tuesday through Friday.

Note: We have no control over shipping delays due to UPS or Canada Post seasonal surges.

**Please note that due to high volumes of orders, some products may be oversold. Refunds will be issued for oversold items. We apologize for any inconveniences, we will do our best to fulfill all orders.**

ADDITIONAL SHIPPING INFORMATION

If a package does not reach its destination and is sent back to us, the customer will be held responsible for any return and original shipping charges. To prevent this from happening please look out for any delivery attempt notifications and use the tracking number and link provided for UPS in shipping notification emailed to you from us.

Gather is not responsible for lost or stolen packages. If your package shows "delivered" and you have not received it, please reach out to shop.thegoodthings@gmail.com to file a claim with UPS.

Gather is not responsible for any customs charges or local taxes due to international shipment. Please familiarize yourself with your countries regulations as payment of these duties may be necessary to release your order.

In-store Pick-up

We aim to process online orders with in-store pickup option to be ready for pick-up within approximately 24 hours from the time the order is placed. You will receive an email from us to notify you when your order is ready for pick-up at:

Gather
51 King St E.,
Bowmanville, ON L1C 1N1

Local Porch Delivery (Seasonal)

If you select "Local Porch Delivery" your package will be delivered at our next delivery date. Please email us at shop.thegoodthings@gmail.com to confirm the next delivery date. Please note our porch delivery area coverage .. is Bowmanville to Orono to Newcastle to Oshawa to Whitby to Brooklin to Tyrone

For questions simply send us an email to shop.thegoodthings@gmail.com, we are happy to help you!